NAHU represents licensed health insurance agents, brokers, consultants and benefit professionals who serve the health insurance needs of employers and individuals seeking health insurance coverage.
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Agents and the Marketplace

FFM Agent/Broker Training

FFM Agent/broker agreements for the 2014 plan year expire as of September 30, 2014. All agents and brokers must complete the FFM registration process in order to assist consumers with enrollment through the FFM during the 2015 plan year, regardless of whether they were registered for the 2014 plan year. Click here to view a guide on the necessary actions to register and participate in the FFM for the 2015 plan year.

State-Based Training

State-based requirements for certification to sell marketplace plans are available here.

Small Business Health Options Program (SHOP)

The correct online location for SHOP is here.

Have a problem with SHOP, call 1-800-706-7893.

NAHU has also created a special email address for systems or other problems, please email

Individual Market

This document will help brokers working in the individual market. It has some tips to help with the NPN number issue, too.

For more information, please contact Senior Director of Health Reform Compliance Pam Mitroff. For specific compliance questions, requires NAHU membership, click here to login and ask your question.