FFM Agent/broker agreements for the 2014 plan year expire as of September 30, 2014. All agents and brokers must complete the FFM registration process in order to assist consumers with enrollment through the FFM during the 2015 plan year, regardless of whether they were registered for the 2014 plan year. Click here to view a guide on the necessary actions to register and participate in the FFM for the 2015 plan year.
The correct online location for SHOP is here.
Have a problem with SHOP, call 1-800-706-7893.
NAHU has also created a special email address for systems or other problems, please email SHOPfeedback@nahu.org.
This document will help brokers working in the individual market. It has some tips to help with the NPN number issue, too.